Find answers to your questions!
Are your products authentic?
All are products are 100% authentic and real. We offer full money-back guarantee if you receive a fake item.
Something you want that’s not available on our site?
We are constantly expanding our product offerings and we welcome all suggestions for new products. Please fill out the “Request an Item” form and we will do our best to make it available for everyone!
What payment methods are accepted?
We accept payments from all major credit card companies (including but not limited to VISA, Discovery, American Express) and PayPal.
How does payment for an item work?
Once you hit “Confirm Order” on the checkout page, our system will process your order and notify you when your order has been placed and payment has been made. After that, just wait for your order to show up at your front door!
How much does shipping cost?
All purchases come with FREE shipping to Taiwan.
Can I track my packages?
We are working hard on implementing that option. Stay tuned for updates!